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Project Failure & The Tyranny of Un-planned Work

If you are involved with Project, Program and Portfolio Management, you will certainly be able to relate to the quote, “The tyranny of the urgent always takes precedence over the good and the necessary.” Most organizations simply don't realize just how much “unplanned work” is negatively impacting their ability to complete project plans.

Join Troy DuMoulin, VP of R&D at Pink Elephant, as he presents his thoughts on effective Service Portfolio and Program Portfolio Management (PPM) practices. Troy will explain why it’s critical to integrate PPM with other Service Management practices in order to minimize the disruptions of un‑planned work on customer value delivery.

Topics Include:

  • Understanding the different service demand channels in the organization
  • The importance of making continual improvement to reign in unplanned work
  • Why PMOs will never get the resources they need until they can articulate this issue to the rest of their organization

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