IT Operations teams are inundated with a barrage of incidents – from trouble in the networks, servers, storage arrays, virtual machines – to problems with IoT devices and resources in public clouds. But dozens or hundreds of incidents are often related to a single failure and nobody really knows which business service will be affected until customers start calling. By reducing the number of incidents, IT gains a clear view of where to prioritize and how to stop big problems before they strike. 

In this webinar, we’ll explain how to:

• Reduce the number of events and incidents
• Ensure changes to infrastructure don’t create unplanned outages
• Analyze incident history to prioritize long‑term investments