Service-Centric Event Management with ServiceNow

IT uses many stand‑alone tools to monitor data center infrastructure. Often the high volumes of events are spread across multiple consoles concealing potential issues. Without a clear understanding of how events impact business services, it can be difficult to prioritize the order in which to respond. There is also a missed opportunity to automate responses to common events – removing people from the process and remediating faults before they are even noticed by the business.

Join this webinar to learn how to:

  • Combine multiple event sources into a single management console
  • Filter incoming events to reduce noise and generate only qualified alerts
  • Prioritize responses to ensure the availability of critical business services
  • Automatically trigger IT processes for rapid remediation



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