• Products
  • Use Cases
  • Industries
HR and IT
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.


Now Platform New York Release
  • Now Platform New York Release
  • New desktop and native mobile capabilities make everyday work simple and easy.


Now Creators
  • Now Creators
  • Gain recognition and reach new career heights.


Value Calculator
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Service Mapping - Switch from Managing Servers to Managing Services

Are you faced with the challenge of ensuring that internal and customer‑facing business services are working well? We understand that your business consumes services, not IT components. IT operations teams are intimately familiar with the health of the various IT components deployed in the data center, but have little visibility into how those individual components relate to a specific business service.

Watch this On‑Demand webinar where we discuss the problematic gap between business users, who consume services, and IT professionals, who typically manage the combination of hardware, software and networking components, which provide those services. We will reveal a solution to resolve the disparity via accurate mapping of service relationships from the application down to the database, server and network domains.

IT experts Kevin Murray and Aleck Lin will discuss ways to optimize your approach to discovering and mapping your critical business services.

During this On‑Demand webinar, you will learn about:

  • The role of service maps and monitoring solutions in business service health
  • Common pitfalls in service mapping and best practices for a successful project
  • Building effective service maps that complement and extend your CMDB

Register Now!


Blue Background

Start your path to success

All Form Fields Are Required
  • First Name
  • Last Name
  • Business E-mail
  • Company
  • Business Phone
  • Yes
  • Show Strong passwords make everyone happy! Your password must contain:

    At least 8 characters is required

    At least one lower case letter [a-z] is required

    At least one upper case letter [A-Z] is required

    At least one number [0-9] is required

    At least one symbol [!@#$%*^&*()] is required

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.
Created with Sketch.

ServiceNow ID

Please fill out the following fields before continuing
I have read and agree to the

ServiceNow Website Terms of Use

and understand that my personal information is processed in accordance with

Privacy Statement..