• Products
  • Use Cases
  • Industries
HR and IT
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.


Now Platform New York Release
  • Now Platform New York Release
  • New desktop and native mobile capabilities make everyday work simple and easy.


Now Creators
  • Now Creators
  • Gain recognition and reach new career heights.


Value Calculator
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

TechNow: Work smarter with machine learning-driven automation

Does your organization struggle with an ever‑increasing volume of tickets? Are your agents inundated with tickets that are categorized and routed incorrectly? ServiceNow® Agent Intelligence enables you to decrease resolution times and increase customer satisfaction using machine‑learning algorithms to set field values during record creation, such as setting the incident category and assignment group based on the short description – letting your agents focus on what they do best.

Join the TechNow team, along with special guest Matt Train, ServiceNow Sr. Advisory Solution Consultant, as they explore the depths of Agent Intelligence and how it can be put to work for you.

Attend this webinar to:

  • Find out how Agent Intelligence can reduce resolution time by automatically categorizing and assigning tickets
  • Watch a demonstration of Agent Intelligence
  • Learn about the APIs available to you with Agent Intelligence

Blue Background

Start your path to success

All Form Fields Are Required
  • First Name
  • Last Name
  • Business E-mail
  • Company
  • Business Phone
  • Yes
  • Show Strong passwords make everyone happy! Your password must contain:

    At least 8 characters is required

    At least one lower case letter [a-z] is required

    At least one upper case letter [A-Z] is required

    At least one number [0-9] is required

    At least one symbol [!@#$%*^&*()] is required

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.
Created with Sketch.

ServiceNow ID

Please fill out the following fields before continuing
I have read and agree to the

ServiceNow Website Terms of Use

and understand that my personal information is processed in accordance with

Privacy Statement..