Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
Webinar

Tomorrow-Ready ITSM Today: 3 Key Strategies

In ancient times – February 2020 – EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. That future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workforce suddenly working from home.

Watch this webinar on-demand featuring Valerie O’Connell, EMA Research Director, and Bruce Randall, ServiceNow Director of Product Marketing, as they take a research-informed look at building ITSM initiatives that will support business at the speed of life. This webinar dives into 3 non-negotiable essentials for an ITSM function that will thrive long past this current crisis. Topics include:
  • Characteristics of ITSM platforms that either facilitate or complicate business innovation
  • Functionality and technologies that invigorate new initiatives
  • Realistic uses of AI and ML in support automation
  • Practical considerations of risk/reward, drivers, challenges, and adoption.
Created with Sketch.
  • First Name
  • Last Name
  • Business E-mail
  • Company
  • Business Phone
  • I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.
    Yes
    No
  • Mobile Phone
  • Create an account for instant downloads and other premium resources
  • Show
    Password

    Safety first. Your password must contain at least:

    8 characters
    One lowercase letter (a-z)
    One uppercase letter (A–Z)
    One number (0-9)
    One symbol (!, @, #, etc.)
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.
Skip To Try Demo
Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail