• Products
  • Use Cases
  • Industries
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.


  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.


  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.


  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

U.S Army fortifies HR service

Like many organizations, the U.S. Army relied on manual processes and antiquated systems to onboard employees and respond to and track their questions. This was enormously frustrating to military personnel with critical responsibilities and little time to waste.

To improve productivity and decision making, the Army automated HR workflows like onboarding and offboarding. It attacked – and defeated – poor service in the process.

Join Stephen Light, Project Manager for the U.S. Army, in this one‑hour, on‑demand webinar to learn how to:

  • Automate manual, time‑consuming HR service delivery processes
  • Map your journey from chaos to organized service delivery
  • Use productivity and customer satisfaction metrics to improve business decision‑making capabilities
  • Improve employee productivity and foster innovation with easy‑to‑use, accurate HR support 


Blue Background

All Form Fields Are Required
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.