Solutions

  • Products
  • Use Cases
  • Industries
HR and IT
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • WHITE PAPER
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.

Platform

Now Platform New York Release
  • BROADCAST
  • Now Platform New York Release
  • New desktop and native mobile capabilities make everyday work simple and easy.

Customers

Now Creators
  • CUSTOMER SUCCESS
  • Now Creators
  • Gain recognition and reach new career heights.

Explore

Value Calculator
  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Financial Services firms – what are the stakes?

Automating IT response in financial services

Financial services (FS) organizations are under enormous pressure to make their organization more agile and customer‑facing. For years, many of these institutions dominated their particular sector and there was no way for challengers to disrupt the status quo.

In an interview with CIO.co.uk in late 2017, Lloyd’s of London CIO Jennifer Rigby revealed the importance of technology in driving both digital transformation and customer‑centricity.

“We know that IT has a massive part to play in terms of how we do business, how we work with our customers, as well as providing the infrastructure and allowing them access to the global market.”

To stay relevant, FS executive leaders are looking to digitize their business to ensure their company is as agile and responsive as it can be to customers, stakeholders and supply chain partners.

CIO by IDG has written a paper that put together some great insights on how to drive both digital transformation and customer‑centricity within the Finance industry:

  • Digital transformation is a reality check
  • Financial Services firms – what are the stakes?
  • What companies can do to change
  • ITSM can provide a single version of the truth

Blue Background

Start your path to success

All Form Fields Are Required
  • First Name
  • Last Name
  • Business E-mail
  • Company
  • Business Phone
  • Yes
    No
  • Show Strong passwords make everyone happy! Your password must contain:

    At least 8 characters is required

    At least one lower case letter [a-z] is required

    At least one upper case letter [A-Z] is required

    At least one number [0-9] is required

    At least one symbol [!@#$%*^&*()] is required

    Password
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.
Created with Sketch.

ServiceNow ID

Please fill out the following fields before continuing
I have read and agree to the

ServiceNow Website Terms of Use

and understand that my personal information is processed in accordance with

Privacy Statement..

Yes
No