Solutions

  • Products
  • Use Cases
  • Industries
  • EBOOK
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • WHITE PAPER
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.

Platform

  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER STORY
  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.

Explore

  • PERSPECTIVE
  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

Join the Enterprise Service Revolution

How to Create a Consumer Service Experience at Work

Companies like Amazon and Uber live or die on the quality of their consumer experience. And this demand for consumer‑like convenience is making its way into the enterprise workplace. Slow and tedious internal services don’t cut it anymore, which is why enterprises must find a way to modernize their internal processes.

This white paper will help you discover how new technologies can bridge the gap between the consumer and enterprise service experience, including:

  • Service Catalogs: Make it easy for users to find and order products and services
  • Workflows: Automate internal processes, making them efficient, repeatable and reliable
  • Knowledge Bases and Collaboration Tools:Give employees instant access to information and collaboration

Blue Background

All Form Fields Are Required
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.