Solutions

  • Products
  • Use Cases
  • Industries

Platform

  • STUDY
  • Forrester: Improve agility
  • Simplify and consolidate your platform to put more focus on revenue growth.

Customers

  • SUCCESS CENTER
  • Your Strategic Resource
  • Discover best practices for every phase of your ServiceNow journey

Explore

  • WHY SERVICENOW
  • Thanks to you.
  • You're why we're #1 on the Forbes World's Most Innovative Companies list.

Join the Enterprise Service Revolution

How to Create a Consumer Service Experience at Work

Companies like Amazon and Uber live or die on the quality of their consumer experience. And this demand for consumer‑like convenience is making its way into the enterprise workplace. Slow and tedious internal services don’t cut it anymore, which is why enterprises must find a way to modernize their internal processes.

This white paper will help you discover how new technologies can bridge the gap between the consumer and enterprise service experience, including:

  • Service Catalogs: Make it easy for users to find and order products and services
  • Workflows: Automate internal processes, making them efficient, repeatable and reliable
  • Knowledge Bases and Collaboration Tools:Give employees instant access to information and collaboration

Blue Background

All Form Fields Are Required
  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.