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White Paper

ThinkJar Customer Service Framework 2019-2024

Recent trends have created a new model for customer service that focuses on the customer journey and operational excellence. Why follow the model? It offers the potential for you to deliver a better experience for your customers and staff. But what will it take to make that happen? Customer Service 2019-2024 was created to be your guide.

Download the white paper and learn:
  • Six trends that have changed customer service
  • How the new model differs from traditional customer service
  • Focus areas that need to be addressed to leave the old model behind
  • The three steps to achieve operational excellence and great service experiences
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// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch