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Why digital transformation in healthcare starts with modern IT

IDC notes that healthcare IT professionals are facing a distinct set of challenges. “Growth in the consumerisation of IT, BYOD, mobility, and virtualisation is driving increasingly heterogeneous and hybrid IT environments that are adding significant complexity to IT service delivery and support within the enterprise.”

Besides your diverse IT infrastructure, outdated patterns of work, manual processes and unwieldy emails are also slowing you down, making it hard to manage IT incidents.

Most likely, you carry a vision where people, machines and departments are much more integrated and efficient. Where your service team’s work patterns are structured and automated; accelerating the flow of work instead of hindering it. Where you have faster and more transparent services at a lower cost, eliminating recurring, manual tasks and

increasing team productivity.

Download the CIO by IDG paper to find out more regarding;

  • The transformation in healthcare
  • AstraZeneca transforms its IT helpdesk
  • Broward Health links up clinical and business teams
  • Medibank revolutionises IT, HR and facilities
  • ServiceNow ITSM: Your transformation platform


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