Agenda


8:00 am - 9:00 am
Conference Registration
8:30 am - 6:00 pm
CreatorCon
CreatorCon is the place to get started building enterprise workflow apps or dive deep into all that's possible on the Now Platform. Join us for a day to learn, be inspired and network with your peers transforming the world of work.

8:00 am - 9:30 am
Conference Registration
8:30 am - 6:30 pm
Now Expo Open
9:30 am - 10:50 am
Digital Transformation Keynote
10:50 am – 11:20 am
Coffee Break
11:20 am – 1:00 pm
Breakout Sessions: topic, spotlight and customer sessions
View our Catalog for more information.
1:00 pm – 2:15 pm
Lunch
2:15 pm – 3:55 pm
Breakout Sessions: topic, spotlight and customer sessions
View our Catalog for more information.
3:55 pm – 4:25 pm
Coffee Break
4:25 pm - 5:30 pm
Locknote & Close
5:30 pm – 6:35 pm
Networking Cocktail Reception

Speaker

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Biography
John joined ServiceNow in 2017 as President and CEO. Previously, he served as President and CEO of eBay Inc. and spent over 20 years at Bain starting as an Associate Consultant, eventually becoming the firm's CEO. John currently serves on the board for Nike, PayPal, and The Bridgespan Group and is the Chairman of the Business Council.

Speaker

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Biography
Farrell, SVP of Customer Workflow, joined ServiceNow in 2012 to design end-to-end service management across Support, Infrastructure and R&D. In 2016, Farrell became GM of several IT Workflow products. Before ServiceNow, Farrell spent 10 years driving transformation in Support and R&D teams.

Speaker

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Biography

As ServiceNow's global VP Innovation Chris brings more than 15 years of C-level executive experience with leading technology solutions and platforms across Product Management and Strategy. Being able to identify, challenge and deliver the business drivers as well as the technical capabilities of ServiceNow, Chris has built long-standing, trusted, partnerships at the highest levels of his customers ensuring the delivery of meaningful outcomes for all. Chris also has the rare, added-value, experience of having been a ServiceNow customer multiple times so understands the client and the vendor perspectives on business transformation.

Chris' proven track record working at and with the largest organisations globally, has seen him recognized as a thought leader in process and methodology. Chris holds a Bachelors of Science degree Electronic Engineering, is a well-published author and contributor to many leading digital publications and blogs. He is active in mentoring students and colleagues, providing coaching and career guidance.

Speaker

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Roddy Barnes
Biography

Roddy is an IT leader focusing on the future of the corporate IT department. In 2018 he led BP's global deployment of ServiceNow ITSM to 80,000 employees and partners. In his role as head of IT strategic planning for BP, Roddy drives thinking about the value proposition of the IT department in the modern enterprise, and how to deliver automation and agility in a cost-constrained environment.

Speaker

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Roddy Barnes
Biography

Nico Orie is Vice President HR Strategy and Operations at Coca-Cola European Partners (CCEP) a major fast-moving consumer goods business in Europe and the world's largest independent Coca-Cola bottler.

Nico has considerable international experience in leading Global HR Operations as well as leading HR Transformations in complex multinational environments including: AkzoNobel, Philips, Arthur Andersen, CGI, General Electric, Kelly Services and Siemens.

He is a recognized HR innovation leader with a passion to unlock people energy and business growth by more innovative, easier to experience and more effective HR practices.

Speaker

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Roddy Barnes
Biography

Michael Noonan is the Transformation and Operations Officer for Capita Software, his responsibility is to provide leadership, direction and delivery of the multi-year transformation programme. The ambition of the transformation is to create an innovative, thought leading software division that delivers excellence at pace to delight customers. Michael is also responsible for ensuring the operations deliver maximised efficiency across several industries (namely; Education, Emergency Services, Government, Finance). He has delivered a number of keynote speeches on future innovation in the US, UK and Europe.

Join us in 2020

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