• Products
  • Use Cases
  • Industries
HR and IT
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.


Now Platform New York Release
  • Now Platform New York Release
  • New desktop and native mobile capabilities make everyday work simple and easy.


Now Creators
  • Now Creators
  • Gain recognition and reach new career heights.


Value Calculator
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.


Got questions? We've got answers.

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General Information

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What are the dates of the Now at Work global events?

Visit our Now at Work website for a full list of the dates and cities for this global event series.

Where is Now at Work New York being held?

Now at Work New York is being hosted at Grand Hyatt, 109 East 42nd Street at Grand Central Terminal, New York City.

Is there a conference fee for attending?

No, this is a complimentary event. There is no fee for attendance.

Is there an age restriction for registration?

Yes, attendees must be 18 years or older.


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When will registration open?

How do I register?

To register, please visit our website. It only takes a minute to register!

Will I receive registration confirmation?

Yes, you’ll receive a confirmation email once you submit your registration form. If you don’t receive a confirmation within 24 hours, please check your spam/junk mailbox.

For assistance with registration please email or call +1 877-338-1777 (domestic) or +1 415-446-7703 (international), Monday - Friday, 8:00 am to 5:00 pm PST.

What’s the cancellation policy?

There’s no cancellation policy given that this is a complimentary event. However, if you’re unable to attend, we’d appreciate being notified at


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When will the program agenda be available?

A preliminary agenda is now available. Please check back often. We’ll be updating the agenda as new information becomes available.

What types of sessions and tracks can I expect?

The Now at Work New York agenda includes ServiceNow expert and customer keynotes on delivering modern digital transformations, plus breakout sessions on IT and security, employee, and customer workflows, and the Now Platform®.

When can I register for sessions?

You can now view the sessions in our Catalog. Once you are registered, you can log in and build your agenda.


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What’s the closest airport?

For information on traveling by air, please visit the JFK International Airport..

I live in New York. What are the travel options for getting to Grand Hyatt, New York?

For local travel options, visit the Grand Hyatt website.

What about parking?

You’ll find parking information here.


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I’m interested in exhibiting at this event. Who should I contact?

Great to hear! Please contact Michael Nordstrom at for more information.

On-site Logistics

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Where do I pick up my badge?

You may pick up your badge at Grand Hyatt on the day of the event.

Can I get into Now at Work New York without a badge?

No, only badged attendees will be allowed access to Now at Work events.

Will meals be provided during Now at Work New York?

Lunch will be provided. There’ll also be refreshments and snacks offered during the afternoon break.

What if I have special dietary requirements or a food allergy?

You’ll be able to indicate your dietary preferences during the registration process and we’ll do our best to accommodate your request.

Will Wi-Fi access be available at the convention center?

Yes, Wi-Fi access will be available throughout the day.

What is the attire?

Business casual is the recommended attire.

When will the Passport and Survey Sweepstakes winners be announced?

The winners for Passport and Survey Sweepstakes will be announced during the Now Expo Networking Cocktail Reception. For more details regarding the drawing, read Terms and Conditions.

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