General Information

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What are the dates of the Now at Work global events?

Visit our Now at Work website for a full list of the dates and cities for this global event series.

Where is Now at Work Sydney being held?

Now at Work Sydney is being hosted at ICC Sydney, 14 Darling Drive, Sydney.

Is there a conference fee for attending?

No, this is a complimentary event. There is no fee for attendance.

Is there an age restriction for registration?

Yes, attendees must be 18 years or older.


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When will registration open?

How do I register?

To register, please visit our website. It only takes a minute to register!

Will I receive registration confirmation?

Yes, you’ll receive a confirmation email once you submit your registration form. If you don’t receive a confirmation within 24 hours, please check your spam/junk mailbox.

What’s the cancellation policy?

There’s no cancellation policy given that this is a complimentary event. However, if you’re unable to attend, we’d appreciate being notified at


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When will the program agenda be available?

A preliminary agenda is now available. Please check back often. We’ll be updating the agenda as new information becomes available.

What types of sessions and tracks can I expect?

The Now at Work Sydney agenda includes ServiceNow expert and customer keynotes on delivering modern digital transformations, plus breakout sessions on IT and security, employee, and customer workflows, and the Now Platform®.

When can I register for sessions?

You can now view the sessions in our Catalog. Once you are registered, you can log in and build your agenda.

Hotel and Transportation

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What’s the closest airport?

The ICC is approximately 20 minutes from the Sydney Domestic Airport and 30 minutes from the Sydney International Airport via taxi.

What’s the nearest hotel to the ICC Sydney?

For a list of the nearest hotels, please visit the ICC Sydney website.

I live in Sydney. What are the travel options for getting to ICC Sydney?

For local travel options, including public transportation and taxis, visit the ICC Sydney website.

What about driving and parking?

Car park information can also be found here.

When should I plan to arrive and depart?

Please plan your arrival and departure times based on the below information:
Wednesday 13 November (CreatorCon)
Registration: 8:30 am – 9:30 am
Sessions: 9:30 am – 5:00 pm
Networking Reception: 5:00 pm – 6:00 pm

Thursday 14 November (Main Day)
Registration: 7:30 am – 9:00 am
Sessions: 9:00 am – 4:30 pm
Networking Reception: 4:30 pm – 6:00 pm


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I’m interested in exhibiting at this event. Who should I contact?

Great to hear! Please contact Louisa Watson at for more information.

On-site Logistics

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Where do I pick up my badge?

You may pick up your badge at the ICC Sydney, level 4, on the day of the event. For express check-in, have your QR code handy—it'll help you navigate the on-site registration process quickly. Arrive early to avoid the crowds.

Can I get into Now at Work Sydney without a badge?

No, only badged attendees will be allowed access to Now at Work events.

Will meals be provided during Now at Work Sydney?

On arrival, tea, coffee plus a light breakfast will be available. Lunch will also be provided. Refreshments and snacks offered during the morning and afternoon breaks, and light appetisers and drinks during the Now Expo Networking Cocktail Reception.

Is there a cloak room or bag drop area?

Yes, please find it in room E3.10 on level 3 of the ICC.

What if I have special dietary requirements or a food allergy?

You’ll be able to indicate your dietary preferences during the registration process and we’ll do our best to accommodate your request.

Will Wi-Fi access be available at the convention centre?

Yes, Wi-Fi access will be available throughout the day.

What is the attire?

Business casual is the recommended attire.

What kind of weather should I anticipate?

The temperatures are expected to range from 15°C to 23°C.

I didn't register, can I still attend?

Yes, walk-ins are welcome. However, we recommend registering in advance for a quick check-in process. You can register here.