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About Actian Corporation

Actian, the hybrid data management, analytics and integration company, delivers data as a competitive advantage to thousands of customers worldwide. Through the deployment of innovative solutions, Actian ensures that business critical systems can transact and integrate at their very best – on premise, in the cloud or both. Actian PointConnect delivers instant, hassle‑free ServiceNow integration using pre‑built workflow templates that reduce your integration implementation time from days or weeks to mere hours. PointConnect takes away brittle, custom code and gives back robust connectivity, flexible deployment options, and visual tools that support your core ServiceNow use cases, including IT Operations Management and IT Service Management. For more information about Actian, please visit http://www.actian.com

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Actian Corporation website or contact info@actian.com

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