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About Advance Solutions Corporation

Founded in 2008, Advance has built tremendous experience across all aspects of ServiceNow. We are proud of our leading CSAT, among the highest in the Country. Advance continues to grow, with over 125 certified ServiceNow consultants averaging on 8 years of experience each. Our mission is to make cloud‑based service management quick and easy for our customers, ultimately improving enterprise productivity, organization and culture. Whether you’re looking for a small tweak or complete overhaul, we are among the most trusted teams for any ServiceNow implementation. Advance creates Scalable, Maintainable and Upgradable Solutions™ with clients across the globe. Offering unparalleled expertise with consultants who are deeply certified across the platform. With well over 400 implementations and over 50 apps developed across all major industries, Advance will make your work, flow. Choose Advance for your ServiceNow Professional Services, Advisory, Managed Services and Training & OCM needs.

Healthcare, Life Sciences, Education, Telecommunications, US Federal, Human Resources (HR), Financial
IT Service Management, Now Platform App Engine, IT Business Management, IT Asset Management

  • Certified Implementation Specialist – Application Portfolio Management: 5
  • Certified Implementation Specialist – Customer Service Management: 10
  • Certified Implementation Specialist – Discovery: 2
  • Certified Implementation Specialist – Event Management: 4
  • Certified Implementation Specialist – Field Service Management: 1
  • Certified Implementation Specialist – Human Resources: 24
  • Certified Implementation Specialist – IT Service Management: 28
  • Certified Implementation Specialist – Project Portfolio Management: 5
  • Certified Implementation Specialist – Risk and Compliance: 5
  • Certified Implementation Specialist – Service Mapping: 1
  • Certified Implementation Specialist – Software Asset Management: 5
  • Certified Implementation Specialist – Vulnerability Response: 4
  • Suite Certification ‑ CSM Professional: 7
  • Suite Certification ‑ HR Enterprise: 16
  • Suite Certification ‑ HR Professional: 18
  • Suite Certification ‑ ITSM Professional: 13
  • ServiceNow Certified Application Developer: 4


Implementation Partner Customer Satisfaction Score 9.0 out of 10 from 4 Legacy Responses and 5.0 out of 5 from 11 Current Responses CSAT icon


What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.

How is this calculated?

The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.


ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Advance Solutions Corporation website or contact

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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