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About AIM Consulting Group Washington, LLC

AIM Consulting, an Addison Group company, is a leader in technology consulting services and solutions delivery that helps companies compete effectively in the digital world. Based in Seattle, with offices in Denver, Minneapolis, and the capability to deliver solutions across the US. AIM's differentiation is its ability to build long‑term relationships with the best technology consultants and to deliver on business‑critical initiatives with modern technologies and processes. We provides strategic guidance and scalable project teams in the areas of Application Development, Data & Analytics, Delivery Leadership, Digital Experience & Mobile, and Infrastructure, Cloud & Enterprise Service Management. Our Enterprise Service Management Practice includes: – Capability Assessment & Roadmapping – Process Evaluation & Optimization – Architecture & Implementation – Managed Services

NUMBER OF CERTIFIED PROFESSIONALS:

  • ServiceNow Certified Application Developer: 1

X

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the AIM Consulting Group Washington, LLC website or contact jday@aimconsulting.com

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