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About Avocodo

With 20 years of experience and as part of PIERER Mobility AG, Europe's biggest motorcycle manufacturer, Avocodo has established itself for an impressive number of globally operating companies. Big corporations in the fields of telecommunications, finance, industry and sports entrust us with fulfilling their digital needs. To ensure delivery with ultimate perfection on such a broad portfolio we handpick our staff from various industry backgrounds and emphasize the combination of academic education with solid practical experience.

INDUSTRY
Education, Financial, Human Resources (HR), Life Sciences, Manufacturing, Telecommunications

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.

How is this calculated?

The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: EMEA
Countries: AT ‑ Austria, DE ‑ Germany

For more information, check out the Avocodo website or contact office@avocodo.com

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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