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About BeyondTrust Software, Inc.

BeyondTrust is a global cyber security company dedicated to proactively eliminating data breaches from insider privilege abuse and external hacking attacks. Corporate and government organizations rely on BeyondTrust solutions to shrink attack surfaces and identify imminent threats. The company's integrated risk intelligence platform presents a unique competitive advantage in its ability to reveal critical risks hidden within volumes of user and system data. This unifies IT and security departments, empowering them with the information and control they need to jointly prevent breaches, maintain compliance, and ensure business continuity. BeyondTrust's privileged account management and vulnerability management solutions are trusted by over 4,000 customers worldwide, including over half of the Fortune 100.

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS

For more information, check out the BeyondTrust Software, Inc. website or contact bwhiteman@beyondtrust.com

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