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  • Program Modules

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About Bravium Consulting Inc.

Bravium has been helping clients solve problems and achieve success since 2010. We are driven to give every client our best and deliver great outcomes every time. That is why we build dynamic teams that deliver adaptable, cost‑effective solutions to your most complex technology and management challenges. The best solutions come from a strong, collaborative team and engaged, responsive leadership. Our founders and leaders are driven to live up to our name – creating a rewarding experience for our consultants and clients. Blending our big consulting experience with boutique firm agility, we help public and private sector clients stay on mission, embrace change, and realize their potential. Let us help you meet the digital future head‑on with inventive strategies, flexible methodologies, and a team of certified professionals empowered to solve your toughest problems. SMALL BUSINESS CERTIFICATIONS Bravium is a certified 8(a), minority‑owned, woman‑owned small business.

Public Sector
Now Platform App Engine

  • Certified Implementation Specialist – Human Resources: 2
  • Certified Implementation Specialist – IT Service Management: 4
  • Certified Implementation Specialist – Software Asset Management: 1
  • Suite Certification ‑ ITSM Professional: 1
  • ServiceNow Certified Application Developer: 6


Implementation Partner Customer Satisfaction Score 10.0 out of 10 from 1 Legacy Responses and 4.6 out of 5 from 8 Current Responses CSAT icon


What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.

How is this calculated?

The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.


ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Bravium Consulting Inc. website or contact

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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