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About Bridgeview Partners, LLC

BridgeView Partners was established in 2010 to fill a void in IT infrastructure consulting. We built our reputation by being our clients’ trusted partner of experienced specialists for leading IT strategy, solving complex IT problems. Our Infrastructure success depended upon helping our customers with IT Service Management processes, tools and organizational change adoption. Our core foundation was an exceptional fit for the ServiceNow platform. Our team partners with clients, bringing industry, technical, process and people skills to make it easy to be successful with the ServiceNow platform. We help our clients tackle the more challenging factors of their platform value realization ‑ whether aligning stakeholders for success, improving data quality or integrating with other strategic platforms. Bridgeview Partners has a myriad of referenceable business cases and successfully delivered ServiceNow solutions in ITBM, HR, ITOM, ITSM, ITAM and Performance Analytics.


  • Certified Implementation Specialist – IT Service Management: 1
  • Certified Implementation Specialist – Project Portfolio Management: 1


Implementation Partner Customer Satisfaction Score 9.2 out of 10 from 4 Legacy Responses CSAT icon


What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.

How is this calculated?

The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.


ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Bridgeview Partners, LLC website or contact

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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