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About CG4 Asset Tracking

CG4 has offered asset tracking barcode and RFID software to its customers for 18 years. We have customers from all industries and from all sizes (tracking a few thousand assets up to a million). The integration with CG4 has been certified by ServiceNow all the way back to the ServiceNow Dublin and current releases. We like to be a one‑stop shop and not only provide you asset tracking software and support, but design barcodes, purchase scanners, barcode printers, pre‑printed asset tags, or RFID tags. CG4 offers a no‑obligation proof of concept so that you can effectively implement CG4 with your ServiceNow before purchasing anything from CG4. As part of providing off‑the‑shelf software, our goal is to minimize or eliminate professional services while providing a useful asset tracking tool for you. Some customers have been with us for over 16 years and we would like you to do the same.

Education, Financial, Healthcare, Human Resources (HR), Life Sciences, Manufacturing, Public Sector, Telecommunications, US Federal


What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.

How is this calculated?

The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.


ServiceNow Business Territory (Non‑Resale)
Region: AMS

For more information, check out the CG4 Asset Tracking website or contact

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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