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  • Program Modules

    • Services
    • Technology
    • Sales
    • Public Sector

About Chainbridge Solutions

Chainbridge Solutions understands our customers face constant pressure to do more with less and deliver on the promise of digital transformation. Since our founding in 2010, Chainbridge Solutions has been driven to solve these challenges by focusing on solutions development and workflow automation as our core capabilities to transform our customers, employees, and IT organizations’ experiences. Through our Federal Human Capital Center of Excellence, Chainbridge Solutions has established a solutions framework Bringing Rapid Innovation to the Digital Government Experience. We use BRIDGE to deliver our innovative solutions developed using an agile approach, continuous improvement, and leveraging our proven past performance and extensive functional expertise in the federal personnel security and human resources domains. Is your agency workforce Secure, Enabled, and Ready? Learn more at www.chainbridgesolutions.com and via e‑mail at info@chainbridgesolutions.com

INDUSTRY
Public Sector, US Federal
NUMBER OF CERTIFIED PROFESSIONALS:

  • Certified Implementation Specialist – Human Resources: 1
  • ServiceNow Certified Application Developer: 3

X

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.

How is this calculated?

The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Chainbridge Solutions website or contact info@chainbridgesolutions.com

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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