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Manage IT strategy, operations, service delivery, and apps on our single system of action.

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Automate, predict, digitize, optimize, monitor, and resolve risks by impact for security, compliance, and IT.

Deliver fast, personal service to employees while increasing productivity.

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Connect customer service with other orgs to resolve issues faster, lower cost, and boost satisfaction.

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Build business apps fast—whether you’re a pro coder or novice—with tools, templates, and more.

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Modernize IT service management

Eliminate service outages

Run IT like a business

Resolve security incidents and vulnerabilities fast

Consumerize the employee service experience

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Take me directly to:

Careers Trust Partners Developer Portal Training Locations Asset Management Incident Management

Address

4200 E Skelly Dr Ste 1000,
Tulsa, OK 74135-3241

US
Contact Info

1-844-225-6832

samir.kumar@cloudaction.com

Partner Points

269 OUT OF 1000
Services Partner

bronze
Technology Partner

bronze

About Cloudaction

Cloudaction is a global cloud solutions provider and a trusted ServiceNow® partner. Headquartered in Tulsa, Oklahoma U.S.A. and with a global delivery center in Pune, India, Cloudaction serves customers throughout the Americas, Europe, South Asia, and Australia. We are 100% committed to helping our customers implement, optimize and maintain their ServiceNow environment and ensure it provides measurable business value in the form of reduced costs, improved customer experience, greater employee satisfaction, and more. Our end‑to‑end ServiceNow consulting and implementation services include ITSM/ITBM Advisory Services, Implementation & Optimization Services, Custom & Integration Services, and Managed Services. Regardless of where you are in your ServiceNow journey, our comprehensive services ensure you increase the return on your ServiceNow investment and your projects are delivered on time and on budget.

NUMBER OF CERTIFIED PROFESSIONALS:

Certified Implementation Specialist – Customer Service Management: 1
Certified Implementation Specialist – IT Service Management: 5
ServiceNow Certified Application Developer: 5

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.5 out of 10 from 2 Responses

X

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:

Go to Store Application(s)

COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Cloudaction website or contact samir.kumar@cloudaction.com