Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
  • Services Partner

    elite
  • Sales Partner

    elite
  • Technology Partner

    elite

About CloudPires LLC

CloudPires is an Elite, Preferred ServiceNow Partner servicing the Midwest and beyond—location is no boundary for our premier, Service‑Now‑exclusive collaboration. Our team offers development and process consulting, implementation, instance administration, and training on the ServiceNow platform. We hand‑pick individuals who have exceptional professional qualities and lead them through an advanced training program, building careers and providing the kind of hands‑on experience needed to develop a deep familiarity with the platform. When you allow us to become a part of your team, we feel your pain‑points as if they were our own, strategically partnering with you, taking what it is you’d like to deliver and architecting your solutions in a way that will be flexible to growth. Protecting and preparing you for the future is at the center of what we do. Try us out and see what other companies have already discovered. Let us build your digital empire in the cloud.

PRODUCT IMPLEMENTATION EXPERTISE
Now Platform App Engine, IT Service Management
NUMBER OF CERTIFIED PROFESSIONALS:

  • Certified Implementation Specialist – Customer Service Management: 4
  • Certified Implementation Specialist – Discovery: 5
  • Certified Implementation Specialist – Event Management: 4
  • Certified Implementation Specialist – Human Resources: 1
  • Certified Implementation Specialist – IT Service Management: 9
  • Certified Implementation Specialist – Project Portfolio Management: 1
  • Certified Implementation Specialist – Service Mapping: 2
  • Certified Implementation Specialist – Software Asset Management: 1
  • Certified Implementation Specialist – Vulnerability Response: 1
  • Suite Certification ‑ CSM Professional: 4
  • Suite Certification ‑ HR Enterprise: 1
  • Suite Certification ‑ HR Professional: 1
  • Suite Certification ‑ ITSM Professional: 8
  • ServiceNow Certified Application Developer: 29

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 10.0 out of 10 from 12 Legacy Responses and 5.0 out of 5 from 3 Current Responses CSAT icon

X

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.

How is this calculated?

The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the CloudPires LLC website or contact HELPNOW@CloudPires.com

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.