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  • Technology Partner

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About CoFigure Inc.

CoFigure replaces various HR tools with a single unified system of action that enables HR and employees to interact better. Employee engagement starts at recruitment and continues well after the employee leaves the organization. CoFigure's apps for ServiceNow integrate together to form a single powerful platform for HR to interact with employees throughout the employee lifecycle.

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States, IN ‑ India

For more information, check out the CoFigure Inc. website or contact Bipin