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About Coreio

Coreio, is a leading provider of IT Infrastructure & Operations services with 30+ years' experience servicing complex infrastructure environments. We specialize in helping organizations implement ServiceNow. Our implementation team has decades of experience consulting on ServiceNow initiatives; on a project basis and with enterprise deployments. Our team of highly experienced, visionary ServiceNow practitioners can embed themselves within your IT team to help you leverage ServiceNow to its greatest potential immediately, and as your usage evolves. ServiceNow is the ITSM tool we rely on to operate our own service management internally as well as for our client base. It is the engine that drives our business and we have the experience and vision to deliver it to our clients via our offerings: • Solutions & Implementations • Platform Support • Specialized Technical Resources & Ongoing Consulting • ServiceNow Reseller • ServiceNow Managed Service Provider (MSP)

PRODUCT IMPLEMENTATION EXPERTISE:
Orchestration
NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 14
Certified Implementation Specialist: 5
Certified Application Developer: 0

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 9.4 out of 10 from 5 Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: CA ‑ Canada

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: CA ‑ Canada

For more information, check out the Coreio website or contact info

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