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About CSQ Tech

Our promise is very simple: we are never gonna give you up, never gonna let you down. We care deeply about our clients. From the moment we first meet, through the delivery of our services (and even beyond), our goal is to help you get to (or figure out) where you want to go; so, if you find yourself clouded by the challenges that the industry faces nowadays, we'll help you find a clear path to your unique journey into digital transformation. We are a company founded in what we believe can change your business for the better: empathy, honesty, flexibility and total transparency. A dedicated and qualified team with more than 10 years of experience committed to your success. We will carefully listen to your needs, understand your company's culture and the potential you seek through your strategy. That way, we always craft our solutions around you own particular perspective. Find out more at

Financial, Healthcare, Human Resources (HR), Manufacturing, Telecommunications
IT Service Management

  • Certified Implementation Specialist – Customer Service Management: 2
  • Certified Implementation Specialist – Discovery: 1
  • Certified Implementation Specialist – Human Resources: 4
  • Certified Implementation Specialist – IT Service Management: 14
  • Certified Implementation Specialist – Project Portfolio Management: 4
  • Suite Certification ‑ CSM Professional: 2
  • Suite Certification ‑ HR Enterprise: 4
  • Suite Certification ‑ HR Professional: 4
  • Suite Certification ‑ ITSM Professional: 13
  • ServiceNow Certified Application Developer: 10


Implementation Partner Customer Satisfaction Score 9.5 out of 10 from 4 Legacy Responses and 4.7 out of 5 from 5 Current Responses CSAT icon


What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.

How is this calculated?

The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.


ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: MX ‑ Mexico

For more information, check out the CSQ Tech website or contact

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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