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  • Global Strategic

  • Sales Partner

    Gold
  • Services Partner

    Silver
  • Training Partner

    Authorized

About Deloitte

Deloitte and ServiceNow® share a passion for accelerating innovation and operational efficiencies in IT service management, IT business management, human resources automation, and governance, risk, and compliance. Our strong focus on delivering near term and lasting business value through advisory, implementation, and sustainment services is helping us transform the DNA of the modern enterprise.

We understand the importance of underpinning technology‑based transformations with a strategy and a business case. Clients need to know where they’re going and why, investments need to be measured, and value needs to be quantified. We can help our clients set and achieve targets along their ServiceNow journey.

With ServiceNow’s next‑generation cloud platform and Deloitte’s demonstrated methodologies and deep sector knowledge, clients can realize the benefits they anticipate—and that their customers demand. Our global network of consulting professionals supports a comprehensive portfolio of ServiceNow offerings, from strategy to implementation and managed services and across clients’ technology, processes, and people.

Deloitte is also recognized as the undisputed leader in worldwide risk advisory consulting services by IDC (IDC MarketScape: Worldwide Risk Advisory Consulting Services 2015 Vendor Assessment). According to the report, “Among buyers of risk advisory services, Deloitte is considered to excel at helping improve operational efficiency and integrating the appropriate analytics for a project.” We bring these skills to bear on our ServiceNow implementations, providing a holistic view of the impact on your organization.

PRODUCT IMPLEMENTATION EXPERTISE:

ITSM, Performance Analytics, Project Portfolio Suite, Service Portal

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 108
Certified Implementation Specialist: 22
Certified Application Developer: 3

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.8 out of 10 from 20 Responses CSAT icon

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COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS, EMEA, APJ
Resale Countries: AU – Australia, BR – Brazil, DE – Germany, CA – Canada, IT – Italy, NZ ‑ New Zealand

ServiceNow Business Territory (Non‑Resale)
Region: AMS, EMEA, APJ
Countries: AU – Australia, BR – Brazil, US ‑ United States, DE – Germany, CA – Canada, IT – Italy, NZ ‑ New Zealand, PT – Portugal

For more information, check out the Deloitte website.