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  • Technology Partner

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About Digital Defense, Inc.

Digital Defense, Inc. is a premier provider of managed security risk assessment solutions protecting billions of dollars in assets for clients around the globe. Digital Defense Frontline™ cloud‑based suite of solutions are underpinned by innovative, patented technology, complemented with unparalleled service and support, while the company's security awareness training promotes security‑minded behavior. Digital Defense has received numerous industry recognitions including a top 25 ranking (#16) in Cybersecurity Ventures' listing of the World's 500 Hottest Cybersecurity Companies, as well as inclusion in CSO Outlook's Top 10 Network Security Companies, CIO Review's 20 Most Promising Cyber Security Solutions and recently named "Best Scan Engine" in Frost & Sullivan's Vulnerability Management (VM) Global Market Analysis and a SC Magazine "Best Buy" with a Five Star review in the Vulnerability Management Group Test.

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS

For more information, check out the Digital Defense, Inc. website or contact partners