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About DXC Technology

DXC Technology is the world's leading independent, end‑to‑end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent and extensive partner network combine to deliver powerful next‑generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit DXC Technology's website at dxc.technology.

PRODUCT IMPLEMENTATION EXPERTISE:
Orchestration, Discovery, Performance Analytics, ITSM, Platform, Service Portal, Service Mapping, HR Service Delivery, Project Portfolio Suite, Asset Management
NUMBER OF CERTIFIED PROFESSIONALS:

  • Certified Implementation Specialist – Customer Service Management: 20
  • Certified Implementation Specialist – Discovery: 6
  • Certified Implementation Specialist – Event Management: 2
  • Certified Implementation Specialist – Financial Management: 2
  • Certified Implementation Specialist – Human Resources: 38
  • Certified Implementation Specialist – IT Service Management: 197
  • Certified Implementation Specialist – Project Portfolio Management: 3
  • Certified Implementation Specialist – Security Incident Response: 9
  • Certified Implementation Specialist – Service Mapping: 10
  • Certified Implementation Specialist – Software Asset Management: 8
  • Certified Implementation Specialist – Vendor Risk Management: 1
  • Certified Implementation Specialist – Vulnerability Response: 9
  • ServiceNow Certified Application Developer: 87
  • Suite Certification – CSM Professional: 1
  • Suite Certification – HR Enterprise: 4
  • Suite Certification – HR Professional: 6
  • Suite Certification – ITSM Professional: 16

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.8 out of 10 from 187 Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: EMEA, AMS, APJ
Resale Countries: IE ‑ Ireland, FR ‑ France, RO ‑ Romania, US ‑ United States, GB ‑ United Kingdom, AT ‑ Austria, AU ‑ Australia, BE ‑ Belgium, BR ‑ Brazil, CA ‑ Canada, CH ‑ Switzerland, CL ‑ Chile, CO ‑ Colombia, CZ ‑ Czech Republic, DE ‑ Germany, DK ‑ Denmark, DO ‑ Dominican Republic, EC ‑ Ecuador, ES ‑ Spain, FI ‑ Finland, HK ‑ Hong Kong, HU ‑ Hungary, IN ‑ India, IT ‑ Italy, JP ‑ Japan, KR ‑ South Korea, LT ‑ Lithuania, LU ‑ Luxembourg, MX ‑ Mexico, NL ‑ The Netherlands, NO ‑ Norway, NZ ‑ New Zealand, PE ‑ Peru, PL ‑ Poland, PT ‑ Portugal, SA ‑ Saudi Arabia, SE ‑ Sweden, SG ‑ Singapore, SK ‑ Slovakia, TH ‑ Thailand, TR ‑ Turkey, TW ‑ Taiwan, ZA ‑ South Africa, AE ‑ United Arab Emirates, AR ‑ Argentina, SI ‑ Slovenia, BO ‑ Bolivia, PY ‑ Paraguay, UY ‑ Uruguay, RS ‑ Serbia, GL ‑ Greenland, IS ‑ Iceland, BG ‑ Bulgaria, GG ‑ Guernsey, GI ‑ Gibraltar, GR ‑ Greece, HR ‑ Croatia, IM ‑ Isle of Man, JE ‑ Jersey, MY ‑ Malaysia, BN ‑ Brunei

ServiceNow Business Territory (Non‑Resale)
Region: EMEA, AMS, APJ
Countries: PL ‑ Poland, RS ‑ Serbia, DE ‑ Germany, US ‑ United States, GB ‑ United Kingdom, AE ‑ United Arab Emirates, AR ‑ Argentina, AT ‑ Austria, AU ‑ Australia, BE ‑ Belgium, BR ‑ Brazil, CA ‑ Canada, CH ‑ Switzerland, CL ‑ Chile, CO ‑ Colombia, CZ ‑ Czech Republic, DK ‑ Denmark, DO ‑ Dominican Republic, EC ‑ Ecuador, ES ‑ Spain, FI ‑ Finland, FR ‑ France, HK ‑ Hong Kong, HU ‑ Hungary, IE ‑ Ireland, IN ‑ India, IT ‑ Italy, JP ‑ Japan, KR ‑ South Korea, LT ‑ Lithuania, LU ‑ Luxembourg, MX ‑ Mexico, NL ‑ The Netherlands, NO ‑ Norway, NZ ‑ New Zealand, PE ‑ Peru, PT ‑ Portugal, RO ‑ Romania, SA ‑ Saudi Arabia, SE ‑ Sweden, SG ‑ Singapore, SK ‑ Slovakia, TH ‑ Thailand, TR ‑ Turkey, TW ‑ Taiwan, ZA ‑ South Africa, GL ‑ Greenland, IS ‑ Iceland, BG ‑ Bulgaria, GG ‑ Guernsey, GI ‑ Gibraltar, GR ‑ Greece, HR ‑ Croatia, IM ‑ Isle of Man, JE ‑ Jersey, BO ‑ Bolivia, PY ‑ Paraguay, UY ‑ Uruguay, MY ‑ Malaysia, BN ‑ Brunei, SI ‑ Slovenia

For more information, check out the DXC Technology website or contact info@DXC.com

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