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About ELIN Software

Software development company with a primary focus on ServiceNow platform. Key area of expertise: ‑ ServiceNow implementation, integration and custom development ‑ Machine Learning tools and models in ServiceNow ‑ Software development and UI/UX design Active products: ‑ buzzPost ‑ interactive on‑screen messaging, alerts and reminders in ServiceNow (https://buzzPost.io) ‑ zModel ‑ Machine Learning models framework in ServiceNow (https://z‑model.com)

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the ELIN Software website or contact andrew.pishchuiln@elinsoftware.com

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