Solutions Platform Customers Explore

Solutions

Products
Use Cases
Industries

IT

Manage IT strategy, operations, service delivery, and apps on our single system of action.

Security

Automate, predict, digitize, optimize, monitor, and resolve risks by impact for security, compliance, and IT.

Deliver fast, personal service to employees while increasing productivity.

Customer Service

Connect customer service with other orgs to resolve issues faster, lower cost, and boost satisfaction.

Intelligent Applications

Build business apps fast—whether you’re a pro coder or novice—with tools, templates, and more.

View All Products

Modernize IT service management

Eliminate service outages

Run IT like a business

Resolve security incidents and vulnerabilities fast

Consumerize the employee service experience

Increase customer satisfaction by solving issues faster

Digitize your business with intelligent apps

Financial Services

Government

Healthcare

Higher Education

Life Sciences

Platform

Overview

Cloud Infrastructure

Certified Apps

Application Development

Customers

Customer Stories

Customer Success Center

Training and Certification

User Community

Product Documentation

Support Portal

Explore

About

Events

Trends and Perspectives

Calculate Your Savings

Why ServiceNow

Take me directly to:

Careers Partners Developer Portal Training Locations Asset Management Incident Management

Home
Partners
Find a Partner
EPAM Systems, Inc

Address

41 University Dr Ste 202,
Newtown, PA 18940

US
Contact Info

+1-267-759-9000

Email

Services Partner

silver

About EPAM Systems, Inc

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its core engineering expertise to become a leading global product development and digital platform engineering services company. Through its 'Engineering DNA' and innovative strategy, consulting, and design capabilities, EPAM works in collaboration with its customers to deliver innovative solutions that turn complex business challenges into real business opportunities. EPAM's global teams serve customers in over 25 countries across North America, Europe, Asia and Australia. EPAM is a recognized market leader among independent research agencies and was ranked #12 in FORBES 25 Fastest Growing Public Tech Companies, as a top information technology services company on FORTUNE'S 100 Fastest Growing Companies, and as a top UK Digital Design & Build Agency.

PRODUCT IMPLEMENTATION EXPERTISE:

Service Portal, Platform, ITSM, Performance Analytics

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 20
Certified Implementation Specialist: 11
Certified Application Developer: 1

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 9.2 out of 10 from 10 Responses

X

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States, RU ‑ Russia

For more information, check out the EPAM Systems, Inc website or contact WFBAlliances