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About Evanios, LLC

Whether you call it AIOps, ITOA, Analytics, Automation and/or Integration, Evanios integrates all of your event and metric data from any source, enhance events and incidents with data from incident, problem, change management and CMDB, automates root cause and remediation, and uses machine learning to generate actionable analytics.

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 2
Certified Implementation Specialist: 1
Certified Application Developer: 0

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 0.0 out of 10 from 0 Responses CSAT icon

X

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Evanios, LLC website or contact contact

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