MORE
  • Sales Partner

    gold
  • Services Partner

    gold
  • Technology Partner

    bronze

About Evergreen Systems

Over 4,000 Service Mgmt. projects, Evergreen brings the technical, process and org consulting skills in ServiceNow to ensure success. Our unique, customer centric approach creates a modern, "Amazon like" service experience in our Self Service Portal & Catalog App, on Service Portal. Expertise includes ITSM, asset, config., ITOM and demand /PPM. Our customer centric approach drives a consistent user experience across our work in IT, HR, Facilities, Legal, Procurement and Customer Service. Customers struggle to meet ServiceNow demand. Evergreen Evolve solves this with one flexible, affordable contract for dedicated, part to full time ServiceNow certified US program leadership / process expertise, US solution architects, developers, even systems administration & training. Evolve and customer teams become one team – with one SDLC, one agile approach and one set of metrics. Unlike staff augmentation, Evolve can address all your needs at a low price, without long‑term contract lock in.

PRODUCT IMPLEMENTATION EXPERTISE:
HR Service Management, Asset Management, ITSM, Project Portfolio Suite, Discovery
NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 33
Certified Implementation Specialist: 8
Certified Application Developer: 5

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.8 out of 10 from 50 Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Evergreen Systems website or contact Services