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About ExtraHop Network

ExtraHop gives IT Operations, Network, and Security teams comprehensive visibility across everything from network performance to website user experience. ExtraHop turns your network data in flight into structured wire data so you can uncover the threats and insights hiding in your environment with zero impact to performance: ‑Auto‑discover and classify all user, device, and application behavior ‑Surface untapped business, security and operations data in real time ‑Ensure a safer network and a seamless digital experience for end‑users

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS

For more information, check out the ExtraHop Network website or contact partners@extrahop.com

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