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About Good Sign Solutions

Service providers have many of the following pain points in recurring revenue business or monetizing IoT based services: ‑ Revenue leakage eats profits ‑ Monetization and billing data collection process is costly and cash flow slow ‑ Non‑compliance with IFRS15 and no single source of truth for services provided ‑ Slow time to market to launch new business models ‑ Ecosystem based services are hard to manage Stop the average 5‑10% service revenue leakage. Eliminate 90% of manual work. Strike 100% flexibility for transforming your service business. Good Sign establishes a transparent data flow for billing, charging, invoicing, clearing and revenue recognition from ServiceNow to ERP and bookkeeping. We offer SaaS solution with unparalleled financial recognition and intelligent rule‑based automation. Our platform processes 3Bn data transactions annually. Our customers are forerunner service providers such as Fortum (Forbes Global2000 #1091) and Fujitsu (Forbes Global2000 #460).

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: EMEA

For more information, check out the Good Sign Solutions website or contact taija.engman@goodsignsolutions.com

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