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About INMORPHIS SERVICES PRIVATE LIMITED

inMorphis helps customers to adopt modernisation, digitalisation, automation and intelligence in secure way. We are a group of expert with enterprise service management and IT security focus. Our experience across verticals helps customer to adopt best practises and compare with benchmarks.

PRODUCT IMPLEMENTATION EXPERTISE:
ITSM, Customer Service Management, Security Incident Response, Governance, Risk and Compliance, Discovery, Event Management, Service Mapping, Vulnerability Response, HR Service Delivery
NUMBER OF CERTIFIED PROFESSIONALS:

  • Certified Implementation Specialist – Customer Service Management: 1
  • Certified Implementation Specialist – Discovery: 5
  • Certified Implementation Specialist – Event Management: 4
  • Certified Implementation Specialist – Human Resources: 6
  • Certified Implementation Specialist – IT Service Management: 28
  • Certified Implementation Specialist – Project Portfolio Management: 1
  • Certified Implementation Specialist – Risk and Compliance: 4
  • Certified Implementation Specialist – Security Incident Response: 5
  • Certified Implementation Specialist – Service Mapping: 4
  • Certified Implementation Specialist – Software Asset Management: 3
  • Certified Implementation Specialist – Vulnerability Response: 4
  • Suite Certification – HR Enterprise: 4
  • Suite Certification – HR Professional: 4
  • Suite Certification – ITSM Professional: 7
  • ServiceNow Certified Application Developer: 1

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 9.6 out of 10 from 46 Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: APJ
Resale Countries: IN ‑ India, US ‑ United States

ServiceNow Business Territory (Non‑Resale)
Region: APJ
Countries: IN ‑ India, US ‑ United States

For more information, check out the INMORPHIS SERVICES PRIVATE LIMITED website or contact contact@inmorphis.com

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