• Technology Partner


About Kelverion

Kelverion provides Cloud and Hybrid Automation solutions for Microsoft Azure Automation and System Center Orchestrator. Kelverion has a portfolio of over 40 solutions including integration with ServiceNow, BMC, Microsoft and Atlassian Jira. Our solutions enable automation of end user self‑service, service desk integration, event remediation, patching and server provisioning. Kelverion's Runbook Studio provides graphical authoring, smart integration and control of on‑premise automation and orchestration, run on a pay as go model from the Azure Cloud. Our solutions for ServiceNow are enabled by an Integration Module for Microsoft Azure and an Integration Pack for Microsoft System Center.


What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.


ServiceNow Business Territory (Non‑Resale)
Region: EMEA

For more information, check out the Kelverion website or contact info