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  • Technology Partner

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About LogicMonitor Inc.

LogicMonitor® is a leading SaaS‑based performance monitoring platform for Enterprise IT. Out‑of‑the‑box coverage for 1000+ technologies provides complete visibility into infrastructure and application performance. LogicMonitor's automated device discovery, preconfigured alert thresholds, and rich, customizable dashboards, come together to give IT teams the speed, flexibility, and actionable insights required to succeed in today's competitive markets.

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS

For more information, check out the LogicMonitor Inc. website or contact sales