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  • Technology Partner

    bronze

About MapAnything, Inc.

Combine today's global economy with a mobile workforce, and you get a lot of moving parts. Your business systems alone can't help you answer the critical business questions: Where is my business? Where do I need to go? Founded in 2009, MapAnything is an innovator and pioneer in Geo‑Productivity Software. With more than 1,700 customers globally, ranging from Large Enterprises to Small Business, we believe that "Where Matters." MapAnything is a ServiceNow Technology Partner. They have received IDC's Innovator Award for Field Service and Ventana Research's 2016 Technology Innovation Award for Location Analytics. To learn more, visit www.mapanything.com.

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

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For more information, check out the MapAnything, Inc. website or contact bbachofner