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Program Modules
- Services
- Sales
- Technology
About MobiChord, LLC
MobiChord builds innovative telecom and cloud management solutions natively on the ServiceNow platform. This empowers enterprises to leverage the power of their existing ITSM solution, secure telecom and cloud data and processes within the CMDB and consolidate provider portals with a single sign‑on solution. With MobiChord enterprises greatly enhance productivity by providing amazing user experiences across the organization. Wasteful spending is greatly reduced by digitalizing processes and eliminating manual work with automation. Telecom and cloud management operations are optimized by getting rid of isolated TEM/cloud solutions and provider portals. Enterprises can finally enjoy a telecom and cloud solution that can flexibly meet all their organization's needs. MobiChord services customers globally and is headquartered in Salt Lake City, Utah.
PRODUCT LINE EXPERTISE
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.
How is this calculated?
The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.
SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:
ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States, DE ‑ Germany
ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States, DE ‑ Germany
For more information, check out the MobiChord, LLC website or contact info@mobichord.com