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  • Technology Partner

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About Nephos6, Inc.

Industry recognized networking experts focused on enabling ITOM automation. We designed, deployed and managed very large networks worldwide and applied the lessons learned to ITSonar, a platform built specifically to empower the networking team to be successful. ITSonar‑ServiceNow one click integration enables IT transformation by combaining domain specific expertise with ITSM intelligence.

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Nephos6, Inc. website or contact contact