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About Netop

Netop was found in 1981, headquartered in Denmark. Netop builds market‑leading software for remotely accessing and supporting devices. Netop secure remote access solution helps businesses provide better customer service, reduce support costs and meet security and compliance standards. Our pioneering remote access solutions help increase productivity by reducing diagnostic, troubleshooting, repair and administrative overhead. Netop Remote Control provides powerful KVM control and integrated file transfer to mid‑size and enterprise organizations around the globe. With superior auditing and session recording capabilities, multiple authentication options – including multi factor – and robust rights management, organizations that place a high value on security and efficiency choose Netop. For more information, check out the Netop Remote Control website ‑ https://www.netop.com/remotesupport

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: EMEA

For more information, check out the Netop website or contact casemanager

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