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About Nexus Technologies Inc

Nexus Technologies is a premier IT corporate solutions provider and systems integrator, offering a full breadth of enterprise hardware and software products and services that boasts of global standards of quality, reliability and value from leading technologies. Nexus is proud to be a prominent force in the Philippine IT industry as the reseller of choice of some of the Philippines' top corporations. It has successfully forged long‑term client partnerships anchored by a keen understanding that technology plays a pivotal role in the delivery and the achievement of an organization's business goals. Nexus Technologies is a bronze tier partner of ServiceNow in the Philippines.

INDUSTRY
Manufacturing, Telecommunications, Financial, Education, Healthcare, Human Resources (HR)
NUMBER OF CERTIFIED PROFESSIONALS:

  • Certified Implementation Specialist – Human Resources: 1
  • Certified Implementation Specialist – IT Service Management: 5
  • Suite Certification ‑ ITSM Professional: 4

X

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.

How is this calculated?

The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: APJ
Resale Countries: PH ‑ Philippines

ServiceNow Business Territory (Non‑Resale)
Region: APJ
Countries: PH ‑ Philippines

For more information, check out the Nexus Technologies Inc website or contact sales@nexustech.com.ph

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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