• Sales Partner

    bronze
  • Services Partner

    Gold
  • Technology Partner

    Bronze

About Nuvolo

Nuvolo is a leader in cloud‑based Enterprise Asset Management software. Built on ServiceNow, we are an organization defined by innovation, product excellence, and customer and partner satisfaction. Our global headquarters is in Jersey City, NJ with offices throughout North America, India, and Europe.

PRODUCT IMPLEMENTATION EXPERTISE:

ITSM, Asset Management, Discovery, Project Portfolio Suite, Orchestration, Platform

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 39
Certified Implementation Specialist: 22
Certified Application Developer: 4

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 9.6 out of 10 from 84 Responses CSAT icon

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What is this?

The ServiceNow Solutions Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: Global
Countries: All Countries

For more information, check out the Nuvolo website or contact info@nuvolo.com.

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