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About Nuvolo

We build, implement and support next‑generation Enterprise Asset Management software. Our mission is to deliver an innovative platform and personalized service to our customers and partners globally.

PRODUCT IMPLEMENTATION EXPERTISE:
Project Portfolio Suite, Orchestration, Asset Management, ITSM, Platform, Discovery
NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 11
Certified Implementation Specialist: 1
Certified Application Developer: 8

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 3.5 out of 10 from 2 Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

SERVICENOW STORE APPLICATIONS:
COUNTRY AND REGION COVERAGE:

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States, GB ‑ United Kingdom, AU ‑ Australia

For more information, check out the Nuvolo website or contact sales

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