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About Organize Cloud Labs

Organize Cloud Labs (formely Organize Information) is a company focused 100% in ServiceNow. We can offer and delivery a comprehensive set of services helping your company to implement, expand and take the maximum potential from ServiceNow Platform. With good experience and expert professionals, we can help you with: ‑ Service catalog and business process review ‑ Implementation of ServiceNow native apps (IT Service Management, Shared Services, ITOM, PPM, CSM, HR, GRC, etc) ‑ Development of new applications on NOW Platform ‑ UX Design and implementation of awesome Portals ‑ Services automation and Integration ‑ Managed Services Support ‑ Tailored and Official trainings (we are Authorized Trainer Partner) ‑ Adoption accelerators and business applications delivered through our exclusive ServiceNow Marketplace

PRODUCT IMPLEMENTATION EXPERTISE:
ITSM, HR Service Management
NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 20
Certified Implementation Specialist: 13
Certified Application Developer: 4

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 8.9 out of 10 from 15 Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States, BR ‑ Brazil

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States, BR ‑ Brazil

For more information, check out the Organize Cloud Labs website or contact contato

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