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About Precision Task Group, Inc.

PTG has been a ServiceNow partner and reseller since 2012. As a partner, we offer ServiceNow implementation services through a combination of our internal resources and a robust alliance partner network. Our organizational change services focus on helping clients successfully adopt and leverage the robust capabilities of ServiceNow. PTG specializes in providing experienced ServiceNow consultants in project, contract to hire and full time positions. PTG is a certified diversity supplier at both the state and federal levels. We offer direct purchase ServiceNow contracts for qualified state and local organizations across the United States.

NUMBER OF CERTIFIED PROFESSIONALS:

Certified System Admin: 2
Certified Implementation Specialist: 0
Certified Application Developer: 0

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 10.0 out of 10 from 1 Responses CSAT icon

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What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. This display showcases a rolling 12‑month average score of survey results. Results are refreshed monthly, and eligible partners must maintain a CSAT rating of 8.0 or above from a minimum of 6 respondents.

How is this calculated?

The CSAT scale ranges from 0 to 10 with 10 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 12‑month average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Precision Task Group, Inc. website or contact steve.mccampbell

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