Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail
  • Program Modules

    • Sales
    • Public Sector
    • Services

About Savli Group Inc

Since 1996, Savli Group has specialized in delivering enterprise scale IT management solutions. We have a deep and broad experience in delivering secured and innovative ServiceNow solutions to Department of Defense & Intelligence Community customers. Specifically, we provide design and implementation of IT Service Management, IT Operations Management, Project and Portfolio Management, and Human Resource Management solutions. We are well versed with adopting and adapting ITIL processes and integrating ServiceNow platform with other ticketing tools, data sources, and corporate systems. A typical system delivery includes ServiceNow configured to automate business processes and integrated with COTs and non‑COTS tools. Our agile implementation approach is based on iterative, interactive, and modular builds specifically to reduce risks and shorten schedules. To date we have had 100% delivery success. For additional information, please visit www.savli.com.

INDUSTRY
US Federal
PRODUCT LINE EXPERTISE
IT Service Management
NUMBER OF CERTIFIED PROFESSIONALS:

  • Certified Implementation Specialist – Human Resources: 1
  • Certified Implementation Specialist – IT Service Management: 6
  • Certified Implementation Specialist – Project Portfolio Management: 1
  • Suite Certification ‑ HR Professional: 1
  • Suite Certification ‑ ITSM Professional: 6

CUSTOMER SATISFACTION RATING:

Implementation Partner Customer Satisfaction Score 10.0 out of 10 from 10 Legacy Responses and 5.0 out of 5 from 1 Current Responses CSAT icon

X

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, ServiceNow conducts customer surveys on behalf of our partners with our mutual customers to measure success and gather feedback, which we use to continually improve. ServiceNow has modified its customer survey process effective April 1, 2020, by transitioning to a more effective 5‑level Likert scale, from the former 10‑point scale. The display shown as Legacy shows the rolling 365‑day average score of survey results that were based on the former 10‑point scale prior to April 1, 2020 the display shown as Current is based on the new scale.

How is this calculated?

The CSAT scale, based on the 5‑level Likert scale, is converted into numeric values ranging from 1‑to‑5, with 5 being the highest possible score. Each partner’s CSAT rating is equal to a rolling 365‑day average score of customer responses received across all completed engagements.

COUNTRY AND REGION COVERAGE:

ServiceNow Resale Territory
Resale Region: AMS
Resale Countries: US ‑ United States

ServiceNow Business Territory (Non‑Resale)
Region: AMS
Countries: US ‑ United States

For more information, check out the Savli Group Inc website or contact vdesai@savli.com

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.